Privacy Policy Print

We take the privacy of our customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our website. If this policy changes then we will let you know via our website.

The information we collect
In order to provide you with an efficient service following your enquiry, we collect certain personal information about you.

When you request information from us concerning our products via this website or from us directly, we may need to collect and update your personal information about you to process your enquiry or order for us to send you the product information or answer any specific enquiry. This information may include, but is not limited to, details such as your name, your address and the nature of your enquiry.

What do we do with your personal information?
We use your personal information to process any enquiry and/or order you transmit or send to us and additionally for internal administration and analysis, as well as follow-up marketing and aftercare. We may pass your personal information to other companies within our group or to any number of our agents or sales teams. We only pass your personal information to such third parties where we believe that those third parties will be able to provide you with the information you have requested. We do not sell, rent, trade or give away any of your personal information to third parties for marketing purposes without your express consent. For the purposes permitted by this paragraph we may send your information internationally, including to countries outside the European Economic Area (EEA). Other countries offer differing levels of protection of personal information, not all of which may be as high as the UK.

As required by the Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information that you have given us to prevent unauthorised access. Our security procedures may involve a request for proof of identify before we are able to disclose sensitive information about you.

Cookies
Cookies are small files we send to your browser and which are stored on your computer’s hard drive. If you have registered with www.luxorexia.net then the computer will store an identifying code in the Cookie which means you do not need to type in your e-mail address each time you return to the site. Other than this, we do not store your password or any other information in the Cookie, or use it for any other purpose.

Consent
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Luxorexia Limited in the manner set out in this privacy statement.